Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Returns are accepted only if the product is defective, damaged, or the incorrect product was sent. We do make some exceptions on a case by case basis.

Send us an email us at info@lfhorganics.com with any questions or concerns you may have. You must email us to get approval for your return. We will get back to you promptly with instructions on returning your item.

Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@lfhorganics.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@lfhorganics.com

Shipping
To return your product, after receiving approval, you can mail to:
ATTN: Returns
Love For Humanity Organics
110 E 9th St A446
Los Angeles, CA 90079

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless there are special circumstances regarding your order. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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